Privacy Policy

Effective Date: January 7, 2026

NayJoy ("we") values your privacy. This policy explains how we collect, use, and protect your information.

1. What Information We Collect

We may collect the following information:

• Account Information: Name, email, password

• Order Information: Shipping address, phone number, order history

• Payment Information: Processed through PayPal; we do not store your bank card information

• Device Information: IP address, browser type, device type

• Usage Data: How you use our website and services

2. How We Use Information

We use your information to:

• Process orders and provide services

• Send order confirmations and shipping updates

• Provide customer service and support

• Improve our products and services

• Send marketing communications (you can unsubscribe at any time)

• Prevent fraud and abuse

• Comply with legal obligations

3. Information Sharing

We may share your information with the following third parties:

• Logistics Companies: For product delivery

• Payment Service Providers (such as PayPal): For payment processing

• Cloud Service Providers: For data storage

• Legal Requirements: To comply with laws, regulations, court orders

• Business Transfers: In the event of mergers, acquisitions, etc.

We do not sell your personal information.

4. Data Security

We employ reasonable technical and organizational measures to protect your information, but cannot guarantee absolute security.

You are responsible for protecting your account password.

5. Your Rights

Depending on applicable law, you may have the following rights:

• Access your personal information

• Correct inaccurate information

• Delete your information

• Restrict or object to processing

• Data portability

To exercise these rights, please contact us at: contact@nayjoy.com

Special Rights for EU Users: You have the right to file a complaint with a data protection authority.

6. Cookies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic

• Improve user experience

You can manage cookies through your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of third parties.

8. Children's Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and stored in locations outside your country/region (including Singapore, the United States, etc.).

By using our services, you consent to such transfers.

10. Data Retention

We will retain your information for:

• The time necessary to fulfill the purposes described in this policy

• The time necessary to comply with legal obligations

• The time necessary to resolve disputes and enforce agreements

11. Policy Changes

We may update this policy at any time. Changes will take effect upon publication on the website.

Continued use of the service constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this policy, please contact: contact@nayjoy.com

NayJoy

Your AI, Your Joy